Your platform is live. Someone still has to keep it running.

Monthly retainers for monitoring, incident response, and continuous improvement so you don't need to hire a full-time data engineer to keep things healthy.

Let's talk

Who this is for.

  • You have a working data platform and want it to stay working.
  • You don't want to hire full-time. You want senior support on call.
  • Your team can handle most things, needs backup on the hard stuff.
  • You're growing fast and need architecture guidance as data scales.

Not the right fit if you don't have a platform yet. Retainers work best on top of a solid foundation. If you're earlier than that, start with an implementation or optimization engagement.

Three tiers.

Maintenance
Keep it running
Growth
Continuous improvement
Partnership
Fractional data team
Price €1,000/month€2,000/month€4,000/month
Hours included Up to 8 hoursUp to 16 hoursUp to 32 hours
Bug fixes & monitoring
Minor dashboard tweaks
New data sources —
New dashboards —
Transformation updates —
Custom scripts — —
Strategic roadmap input — —
Architecture review — —
AI agent setup & tuning — —
Response time Next business daySame business dayWithin 4 business hours
Check-ins MonthlyBi-weeklyWeekly

Maintenance

Keep it running

€1,000/month
Up to 8 hours included
  • Bug fixes & monitoring
  • Minor dashboard tweaks
Response timeNext business day
Check-insMonthly

Growth

Continuous improvement

€2,000/month
Up to 16 hours included
  • Bug fixes & monitoring
  • Minor dashboard tweaks
  • New data sources
  • New dashboards
  • Transformation updates
Response timeSame business day
Check-insBi-weekly

Partnership

Fractional data team

€4,000/month
Up to 32 hours included
  • Bug fixes & monitoring
  • Minor dashboard tweaks
  • New data sources
  • New dashboards
  • Transformation updates
  • Custom scripts
  • Strategic roadmap input
  • Architecture review
  • AI agent setup & tuning
Response timeWithin 4 business hours
Check-insWeekly

What fits in those hours?

Maintenance (8 hours)

Monitoring, incident response, and small fixes. Keeps the lights on.

Growth (16 hours)

One new data source or two to three new dashboards a month, on top of ongoing support.

Partnership (32 hours)

Roughly one day a week of dedicated capacity.

How the retainer works.

  • Month-to-month. 30-day written notice to end or change tier. No minimum commitment.
  • No rollover. Hours are tracked monthly and don't roll over.
  • Beyond included hours. €150/hour for work above your tier.
  • Big requests. Large requests that would use most of your monthly hours at once may be quoted as a separate mini-project, keeping your retainer hours free for smaller work.
  • Business hours. Response times above refer to business hours, Monday to Friday (Central European Time).

Example

You're on the Growth tier (16 hours/month). Halfway through the month you ask for a new Salesforce integration plus a sales dashboard — about 15 hours of work. We give you options: fit it this month (keep one hour for support), split it across two months, or scope it as a €2,000 mini-project so your retainer hours stay free.

Not there yet?

Retainers work best on top of a working platform. If you're earlier:

No data platform yet? Start fresh.

Build end-to-end from scratch: ingestion, transformations, dashboards. Audit first, then a fixed-price build.

See Implementation

Platform exists but not working?

Audit what you have, then build the improvements. Two phases: audit first, then a fixed-price build.

See Optimization

Need help on one specific layer?

Focused help on one or two layers: Dataform, Looker, BigQuery costs. Fixed-price, 2–6 weeks.

See Expert Services